Privacy policy

Data controller

The controller of the data collected on this website is the Théâtre du Palais des Glaces, 37 rue du Faubourg du Temple, 75010 Paris, France. Telephone: +33 1 42 02 27 17.

What we collect

We only collect the data strictly needed for the services offered on this site:

• Contact form: your name, e-mail address and the content of your message, so that we can reply.
• Newsletter sign-up: your e-mail address and the date you signed up, so that we can send you our news.
• Audience measurement: anonymised browsing data, only if you consent to it.

No payment details are collected on this site: bookings are handled by our ticketing partners, on their own platforms and under their own terms.

Legal basis and retention

Messages sent through the contact form are processed on the basis of your request and kept for as long as it takes to deal with it. Newsletter sign-up rests on your consent: you may withdraw it at any time using the unsubscribe link in every mailing. Audience measurement data also rests on your consent.

Cookies and trackers

This site sets cookies that are necessary for it to work and cannot be switched off. Subject to your consent, it also uses audience measurement cookies (Google Analytics) and advertising cookies (Meta). A banner lets you accept or refuse these on your first visit, and change your mind at any time.

Who receives your data

Your data is intended for the teams of the Théâtre du Palais des Glaces. It may be processed by our technical providers and our host, and by Google and Meta for audience measurement and advertising only, where you have consented.

Your rights

Under the General Data Protection Regulation, you have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to us at the theatre's address or through the contact form, providing proof of identity.

If, after contacting us, you consider that your rights are not being respected, you may lodge a complaint with the French data protection authority (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France.